Privacy Policy

Information we collect

We collect information you provide directly, such as when you create an account, request a demo, or contact us. This includes your name, email address, company name, and role. We also collect usage data through our platform APIs, including request metadata and service interactions.

How we use your information

We use your information to provide and improve our verification services, communicate with you about your account and our platform, ensure security and prevent fraud, and comply with legal obligations. We do not sell your personal information to third parties.

Data processing and storage

Verification data processed through CheckIO services is handled in accordance with our data processing agreements. We store data in secure, encrypted environments within the UK and EEA. Data retention periods vary by service and are documented in our service-level agreements.

Your rights

Under GDPR and UK data protection law, you have the right to access, correct, delete, or port your personal data. You can also object to processing or request restriction. To exercise these rights, contact our data protection team at privacy@checkio.co.uk.

Cookies and tracking

We use essential cookies to operate our platform and analytics cookies to understand usage patterns. You can manage cookie preferences through your browser settings. We do not use third-party advertising cookies.

Changes to this policy

We may update this privacy policy from time to time. We will notify you of significant changes via email or through a notice on our website. Continued use of our services after changes constitutes acceptance of the updated policy.

Contact

For privacy-related enquiries, contact our Data Protection Officer at privacy@checkio.co.uk.